What is ISO 9001?
ISO 9001 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.
Why is Quality Management important for you?
ISO 9001 certified professionals are considered as a strong asset to any organization. Meeting the future needs and expectations is a big challenge for organizations that operate in any industry, especially in today’s increasingly dynamic environment. Thus, in order to accomplish organizational objectives, it is important to understand the necessity of hiring experts on Quality Management Systems. By implementing ISO 9001, the certified professionals will help organizations to adopt continuous improvement practices and provide them with the essential techniques to ameliorate their working processes. As a result of increased efficiency, all the processes within the organization will be accordingly aligned and understood. Moreover, the productivity will increase and the costs will decrease. ISO 9001 experts enable organizations to identify and address organizational risks, and achieve customer satisfaction. They also enable organizations to increase their global presence as many clients require ISO 9001 certified experts before conducting business.
Benefits of ISO 9001 Quality Management
How do I get started with ISO 9001 Training?
If you are willing to take the challenge and obtain an ISO 9001 certification, our experts will ensure a valuable experience, whereby your needs will be met, and you will become part of our global network. Check the training courses below and find the one that suits you best:
| TRAINING COURSE | LEARNING OBJECTIVES |
 |
|---|---|---|
| ISO 9001 INTRODUCTION | Understand the main concepts of a Quality Management System (QMS) | 1 DAYS |
| ISO 9001 FOUNDATION | Gain knowledge on the basic elements to implement and manage a QMS as specified in ISO 9001 as well as the requirements of the standard | 2 DAYS |
| ISO 9001 LEAD IMPLEMENTER | Develop the skills and competence to support an organization in implementing, managing, and maintaining a QMS based on ISO 9001 | 5 DAYS |
| ISO 9001 LEAD AUDITOR | Develop the skills and competence to perform an ISO 9001 audit of an organization’s QMS by applying widely recognized audit principles, procedures, and techniques | 5 DAYS |
| ISO 9001:2015 TRANSITION | Obtain a comprehensive understanding of the differences between ISO 9001:2008 and ISO 9001:2015 versions of the standard | 2 DAYS |